Privacy Policy

1. Introduction

Protrude Visualization ("we," "our," or "the Company") is committed to protecting your privacy and providing transparency regarding the collection, use, and safeguarding of your personal information. This Privacy Policy outlines how we collect, process, and protect your data when you use our website, services, and interact with us. By accessing or using our services, you consent to the practices described in this policy.

 

2. Information We Collect

We may collect the following types of information:

2.1. Personal Information

• Contact Information: Includes your name, email address, phone number, and postal address.

• Account Information: If you create an account with us, we may collect login credentials and profile information.

• Payment Information: When you make payments, we collect payment details, including credit card information.

2.2. Usage Information

• Website Usage: We collect data related to your interactions with our website, such as pages visited, time spent on the site, and clickstream data.

• Log Data: Information about your device, IP address, browser type, and operating system.

2.3. Project Data

• When you engage our services for architectural visualization projects, we collect project-specific information, including design documents and project details.

2.4. Communication Data

• Information provided when you contact us, including email correspondence, phone calls, and chat messages.

 

3. How We Use Your Information

We use your information for the following purposes:

3.1. Service Provision

• To provide the architectural visualization services you request.

• To communicate with you regarding project updates and support.

3.2. Account Management

• To manage your account, including account creation, authentication, and password resets.

3.3. Customer Support

• To respond to your inquiries, comments, or requests for assistance.

3.4. Marketing and Communication

• To send you marketing communications, updates, and newsletters if you have opted to receive them.

• To personalize your experience and provide content and offers tailored to your interests.

3.5. Analytics and Improvement

• To analyze website usage and performance for optimization and enhancement.

• To improve our services and develop new features.

3.6. Legal Compliance

• To comply with legal obligations, resolve disputes, and enforce our terms and conditions.

 

4. Data Sharing

We do not sell, rent, or trade your personal information to third parties. However, we may share your information with:

• Service Providers: We may share data with third-party service providers who assist us in delivering our services and conducting our business.

• Legal Obligations: We may disclose information as required by law, regulation, or legal process.

• Business Transactions: In the event of a merger, acquisition, or sale of all or part of our assets, your information may be transferred as part of the transaction.

 

5. Data Security

We take appropriate measures to safeguard your data against unauthorized access, alteration, disclosure, or destruction. However, no data transmission over the internet is entirely secure, and we cannot guarantee absolute security.

 

6. Your Choices

You can exercise the following rights regarding your personal information:

• Access: You can request access to the personal data we hold about you.

• Correction: You can request corrections to inaccuracies in your data.

• Deletion: You can request the deletion of your data, subject to legal requirements.

• Opt-Out: You can opt-out of marketing communications at any time.

 

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. You can manage your cookie preferences through your browser settings.

 

8. Changes to this Privacy Policy

We may update this Privacy Policy periodically. The "Last Updated" date at the beginning of the policy indicates the latest revision. We encourage you to review this policy regularly to stay informed about our data practices.

 

9. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or the protection of your data, please contact us at info@protrudevisualization.com.